Last updated: July 2026

11. Who We Are

Faez Kitchen is a South African street food business based in Christchurch, New Zealand. We are committed to protecting your privacy and handling your personal information responsibly in accordance with the New Zealand Privacy Act 2020.

2. 2Information We Collect

We may collect the following personal information:

• Your name and contact details when you make an enquiry, place an order, or contact us
• Your email address if you sign up to receive updates from us
• Your phone number if you contact us directly or provide it for catering enquiries
• General usage data when you visit our website, such as pages visited and time spent on the site

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders and pre-orders
• Respond to your enquiries and catering requests
• Send you updates about upcoming locations, events, and promotions if you have opted in
• Improve our website and services

4. How We Store Your Information

• Your personal information is stored securely and is only accessible to authorised members of the Faez Kitchen team
• We do not sell, rent, or share your personal information with third parties for marketing purposes
• We retain your information only for as long as necessary to fulfil the purposes for which it was collected

5. Third Party Services

Our website may use third party tools including Google Maps, social media platforms, analytics and automated tools. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third party services.

6. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Ask us to delete your information where appropriate

To exercise any of these rights, contact us at faezkitchen@gmail.com

8. Contact

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

Email: faezkitchen@gmail.com
Phone: +64 22 123 4567
Website: faezkitchen.co.nz